Shipping policy

Artè Shipping Policy

We carefully source our premium customizable tumblers from trusted suppliers in Aisa and fulfill orders with high attention to quality.

•  Order Processing Time: 5–12 business days
(Includes design approval, production/customization, and quality inspection.)

•  Shipping Time (after processing):

•  United States: 8–18 business days (via reliable express or consolidated shipping)

•  Canada / Europe: 10–22 business days

•  International / Other Regions: 12–30 business days

•  Total Delivery Time (from order placement): 14–35 days on average, depending on customization complexity and destination.

•  Express Option: Available at checkout for faster delivery (additional cost).

•  Tracking: Provided for all orders.

Important Notes:

•  During peak seasons (holidays, Chinese New Year, etc.), processing and shipping times may be longer.

•  Customs duties, taxes, and import fees (if any) are the responsibility of the customer.

•  We work with reputable agents to ensure reliable delivery, but we are not responsible for delays caused by carriers or customs.